RehabWise
Transforming rehabilitation with AI-powered, personalized plans that adapt and evolve with your journey recovery.
Client
RehabWise
The Challenge
Role
UX & UI Design
Usability testing
Duration
1 week solo project
Recovery is a journey filled with challenges, where motivation can fluctuate, making it tough for individuals to stick to their rehabilitation plans. Many users struggle to receive personalized programs that adapt to their unique pace and needs. The existing systems often fail to incorporate real-time data, resulting in generic recommendations that can stifle motivation and impede progress.
Additionally, many current apps do not foster daily engagement or provide intuitive tracking tools. This lack of support can make it difficult for users to maintain accountability and stay committed to their recovery journey. By addressing these gaps, we can create a more effective and motivating rehabilitation experience, empowering users to achieve their recovery goals.
User research had been carried out already by RehabWise with the stakeholder providing the following key features to include in the design:
Value Proposition
Rehabwise empowers users to take control of their rehabilitation journey with personalized, real-time adaptive plans tailored to their unique recovery pace and evolving needs. Understanding that recovery is not a linear path the platform offers dynamic, intuitive tools that adjust to users’ progress and foster accountability and consistency to help maintain the stability essential for both mental health and physical recovery from injury. With Rehabwise, users’ are not just following a plan; they’re navigating a path to recovery that's designed specifically for them.
From the research insights provided by RehabWise and from validating insights gained from our discussion with one of the founders, I created two personas from our research to see which path we user we would be able to best design for in the time frame of the project.
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Lauren Woodley
Lauren is a 42 year old mother of two children and works full-time in a demanding job. She recently had rotator cuff surgery, which has impacted her ability to perform everyday tasks, both at work and at home.
Lauren isn't particularly active and now finds herself needing to follow a strict rehabilitation regimen to regain full mobility.
Pain points:
Has difficulty staying consistent with her exercises, especially after long workdays.
Lacks confidence that she’s performing exercises correctly and at the right intensity.
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James Ager
James is a 28 year old who injured his knee whilst playing tennis. He recently underwent surgery for a torn ACL, which has significantly impacted his daily routine. This is his first major injury, and he's eager to return to his active lifestyle as quickly as possible.
He values independence and is tech-savvy and uses apps to track his fitness.
Pain points:
Struggles with maintaining motivation, especially on days when he feels little progress given he wants to return to full activity as quickly as possible.Finds it difficult to follow a one-size-fits-all rehab plan.
Problem Statements
I took the key insights provided to me by the client and used these to form problem statements to inform the design direction.
As a user who struggles with motivation during recovery, I find it difficult to stay consistent and committed to my daily exercises.
As a user facing fluctuating challenges during my recovery process, I find it difficult to access a rehabilitation plan that adjusts to my changing needs.
User Stories
I focused on identifying key user needs and motivations, allowing me to translate these problem statements into actionable, user-centered stories
As a recovering patient, I want my rehabilitation plan to adjust based on my progress and wellbeing on a given day so that I can feel confident that I'm moving at the right pace.
As a recovering patient, I want to clearly see my progress so that I can feel motivated to continue my exercise plan and know I am making steps towards recovery.
Concept Development & Ideation
I began with sketching and prototyping in low-fidelity, from this I did a handful of usability testing and have gained valuable feedback.
User Testing & Feedback
I tested with 2 participants which provided the following feedback:
Change the reminder time selection option for user’s daily exercises from the onboarding process to the homepage instead in order to make sign up less lengthy.
Divide the pain selection process in sign up into an initial main category and then a following sub category to make the page less overwhelming of selection options.
Include the addition of some extra onboarding questions that are necessary in tailoring exercises more effectively to individual user needs; including whether they have any medical conditions which may affect their exercise abilities e.g. a heart murmur.
User testing highlighted how one of the main areas of design consideration on this project was focused on the sign up process. It needed to be thorough enough to gather enough detail to personalise the platform effectively without it feeling too long and giving users sign up fatigue.
I made the following changes based on user testing:
Amended the daily exercise section so it’s visible in it’s enterity without needing to scroll, with call to action ‘play button’ visible.
Included the streak on the homepage at the top to further encourage progress.
Final Designs
FLOW 1 : A new user signing up to the platform
FLOW 2 : A returning user following their tailored daily exercise plan and tracking their progress
Design Solutions Summarised
Onboarding experience fully personalised to customise to users own specific injury and recovery stage
Tailored daily exercises which are updated based on user feedback loop and real time data from wearables
Consistency of use and encouragement of recovery plan through gamified streaks, daily reminders and progress reports.
Adjustable workouts tailored to current wellbeing and equipment available.
Where Next?
More testing: Sending prototypes back to potential users to gain more feedback and tweak the product as necessary.
Integration with other apps to track calories like MyFitnessPal. This could include a nutrition feature on the homepage including things like calories or alcohol intake which may provide further data for personalised plans.
Access for professionals: Build out the exercise history access for medical professionals or physiotherapists to use to see the users’ recovery progress.
Recovery history & weekly report page: Build out the recovery history page and include a weekly summary report feature that could be a user notification to show progress clearly and encourage motivation.